2.1 Identify key airport personnel.

2.2 Describe the responsibilities of airport-related jobs.

2.3 Explain basics of the airport security screening process.

3.1 Explain the forces that enable aircraft to fly.

3.2 Describe aircraft models and their component parts.

3.3 Analyze developments in the aviation industry.

4.1 Give advice to passengers attempting to board a flight.

4.2 Guide passengers to their seats.

4.3 Make key announcements before and after takeoff.

5.1 Explain common risks and the likelihood of emergencies.

5.2 Make mandatory safety announcements.

5.3 Understand key safety regulations.

6.1 Compare flight classes such as first and economy.

6.2 Describe in-flight dining and entertainment options.

6.3 Make announcements regarding amenities.

7.1 Identify passengers needing special assistance.

7.2 Understand the rights of passengers with disabilities.

7.3 Assist minors, including very small children.

8.1 Make necessary announcements before and after landing.

8.2 Explain customs declaration responsibilities.

8.3 Understand problems that can affect landing and deplaning.

9.1 Explore developments and changes in air travel.

9.2 Describe trends and headline news involving air travel.

9.3 Read about emerging issues in airline technology.

10.1 Review all previous units.