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17 horas académicas (12 unidades / 120 lecciones / 360 actividades)
Certificado Certificado digital ICPNA
Nivel: Upper-Intermediate
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¿Qué aprenderás?

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1.1 Understand the role and responsibilities of human resource professionals.

1.2 Learn the key traits that HR professionals should possess

1.3 Ensure that employees are supported and able to perform at their full potential.

2.1 Demonstrate the benefits of strong company values and vision.

2.2 Build a positive workplace culture.

2.3 Show employees that they are valued.

3.1 Understand the responsibilities of HR professionals.

3.2 Write emails to update employees.

3.3 Solicit feedback to continuously improve employee experiences

4.1 Describe recruiting goals and referral procedures.

4.2 Write a job description.

4.3 Contact a job candidate.

5.1 Understand evaluation and interview methods for finding the right employees.

5.2 Discuss a job candidate internally.

5.3 Notify a candidate of their hiring outcome.

6.1 Describe employee benefits and compensation.

6.2 Communicate company leave policies with employees.

6.3 Understand how compensation packages impact employee satisfaction.

7.1 Understand the role of onboarding for new hires.

7.2 Manage, lead, and motivate employees.

7.3 Give tips and advice to employees.

8.1 Give effective employee feedback

8.2 Understand trends in performance management

8.3 Conduct a performance review.

9.1 Understand common workplace conflicts.

9.2 Listen to employees discuss problems in the workplace.

9.3 Discuss solutions to workplace issues.

10.1 Understand the importance of diversity and diverse talent.

10.2 Maintain equality in the workplace.

10.3 Navigate workplace challenges related to culture and discrimination.

11.1 Explore office trends that improve employee well-being.

11.2 Understand the use of technology in the workplace

11.3 Learn about new technology trends in the workplace

12.1 Review the main topics and themes covered in this course.

¿Qué dicen
los alumnos?

Descripción

En este curso, explorarás una variedad de temas que todo profesional de recursos humanos debe dominar, desde el reclutamiento y selección de personal, la contratación hasta los conflictos y quejas de los empleados siendo la comunicación un factor clave en los procesos de RR. HH.

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